privacy policy

Last updated:
01-01-2025 Naxonpay Technologies Pvt. Ltd. ("we", "our", "us") operates the Naxonpay Technologies Pvt. Ltd. mobile application (the "Service"). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our app.
1. Information We Collect When you use our app, we may collect the following information: Personal Information: Mobile number, name (if provided), and login credentials (OTP-based). Transaction Information: Wallet recharges, bill payments, and money transfers. Device Information: Device model, operating system, app version, and crash logs. Location (Approximate): Only for fraud prevention, security, and compliance (not shared with others).
2. How We Use Your Information We use your data for: Enabling wallet recharge, bill payments, and money transfers. Verifying your identity via OTP login. Securing transactions and preventing fraud. Customer support and troubleshooting. Legal and regulatory compliance.
3. Data Sharing and Disclosure We do not sell or rent your data. We may share limited information with: Payment Partners/Banking APIs (to process your transactions). Regulatory Authorities (if required by law). Service Providers (for hosting, analytics, and customer support).
4. Data Security All sensitive data is encrypted in transit (HTTPS/SSL). We implement industry-standard security practices to protect your personal and financial information.
5. Data Retention We retain your transaction data as required by law/regulatory guidelines. You can request deletion of your personal account data at any time (except where retention is legally required).
6. Account & Data Deletion You can request deletion of your account and associated data by visiting: 👉 https://b2b.naxonpay.com/deleteuserrequest.aspx
7. Children’s Privacy Our services are not intended for children under the age of 18.
8. Updates to Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page.
9. Contact Us: 8766234141 If you have questions or requests regarding this Privacy Policy,
please contact us at: 📧 Email: info@naxonpay.com 📍
Address: 10th Floor,Tower-B,Unitech Cyber Park,Sector-39,Gurgaon (122001)